We provide a range of personalised support services including community access, companion support, independent living skill development, group activities, post-school support, and respite for families and carers.

We support NDIS and Non-NDIS participants aged 5 to 50 years with low to moderate support needs, including those requiring assistance with social engagement, daily routines, and community access. At this time, we are not equipped to provide complex care or support for individuals with high physical support needs (e.g., hoist transfers, complex medical care, or 24/7 supervision). We are happy to discuss your individual circumstances and help determine if we are the right fit for your needs.

We are a non-registered provider that supports NDIS participants who are self-managed or plan-managed. You can still use your NDIS funding to access our services.

We proudly service the Hastings region and surrounding areas. If you’re unsure whether we cover your location, feel free to get in touch to confirm.

We take the time to get to know each individual—their goals, interests, and support needs. All our services are flexible and tailored to suit each person’s preferences, routine, and lifestyle.

You can get started by contacting us directly via phone, email, or our enquiry form. We’ll arrange a friendly chat to discuss your needs, from there we will arrange a meet and greet and if we are the best fit for you we will organise our service agreement and proceed with support.

Absolutely. We understand the importance of consistency and trust, and we aim to match you with the same support worker to build strong, comfortable relationships.

We can support a wide range of activities—from shopping, appointments, and community events to recreational outings, hobby-based group programs, and skill-building sessions.

We kindly ask for as much notice as possible. Typically, 24–48 hours’ notice helps us manage scheduling and avoid cancellation fees. We understand emergencies happen and will always do our best to be flexible.

Our support hours are flexible and based on individual needs. We offer weekday, weekend, and occasional after-hours support by arrangement. Please contact us to discuss your preferred schedule.

Safety is our top priority. All staff have undergone NDIS Worker Screening Checks, police checks, and hold First Aid and CPR certifications. We follow clear policies and procedures to promote a safe, respectful, and supportive environment.

Yes, we can assist with transport as part of our community access and daily living support services. Transport costs may be discussed in line with your NDIS plan.

Absolutely! Our services are completely person-centred, and we encourage you to guide us based on your interests, goals, and preferences.

Yes. We support participants in developing everyday routines, learning independent living skills, and building confidence to manage daily tasks.

If your usual support worker is unavailable, we will offer another team member who is briefed on your needs and preferences. We aim to ensure continuity and comfort at all times

Yes. We provide a simple service agreement that outlines the supports we’ll provide, your rights, and our responsibilities. We’ll go through it together to make sure everything is clear.

Our pricing is based on the current NDIS price guide, and rates may vary depending on the type of support and time of day. We’re happy to discuss your individual needs and provide a clear breakdown of costs. Contact us for a personalised quote or to learn more about how your NDIS plan can be used with our services.